Reverse a Coach Payment

Any time a Coach is paid in the PodPlay system, whether through a private Lesson (Reservation) or I a Clinic (Event), the Club can reverse the payment. If the Club wants to reverse a payment to a Coach, they can:

1. Open the Reservation or Event where the Coach worked
2. Click the Purchase tab
3. Open the specific payment details for the Coach payment
4. Scroll down to the Transfers drawer

   1. Open the Transfers drawer if it is closed
5. Click on the three vertical dots
6. Click on the button Reverse
7. Select a value amount to reverse in the pop-up window
8. Click the red Reverse button

In short:

• Click into the payment details (dotted line)
• Click on the three vertical dots in the Transfer drawer
• Click on the Reverse button

When the pop-up window appears, this is where an Admin can select how much to reverse.

Coaches at Clubs located outside the U.S. are not paid through PodPlay. Paying a Coach through the system would require a cross-border transfer and currency exchange, reducing the amount of money captured. Thus, the system does not support international Coach payments.