Early Bird Pricing

Overview

Early Bird Pricing gives Customers a discounted rate for signing up to an Event early, so a Club can reward and drive early commitment. When it's active, the Event shows a strikethrough on the standard price with the reduced Early Bird price, and the discount is applied automatically at checkout and carried through to Settlements.

A price is only offered as Early Bird when all of the availability conditions are met. Once a Customer signs up, their price is locked at that moment and does not change afterward.

Setting Up Early Bird Pricing

Early Bird Pricing is configured on the Event's admission rate in the Dashboard. Add the Early Bird section to a rate and set the three fields below.

• Early Bird Spots — The number of discounted spots available. When the participant count reaches this threshold, Early Bird Pricing stops being offered to new sign-ups.
• Early Bird Expires — How many days before the Event the discount stops being offered. This defaults to 7. With the default, the Early Bird price is available up to and including 7 days before the Event, and disappears once the Event is closer than that.
• % Discount — The percentage taken off the standard admission rate to produce the Early Bird price.

When Early Bird Pricing Applies

Early Bird Pricing is offered only when all of these conditions are true at the moment a Customer signs up:

• The current participant count is below the Early Bird Spots threshold.
• The current date is on or before the Early Bird Expires cutoff (the standard cutoff is 7 days before the Event).
• For a series, the first session has not yet started.

If any one of these is not met, the Customer is charged the standard rate.

How It Appears to Customers

When Early Bird Pricing is available, Customers see it at each stage of sign-up.

• Events List — A green Early Bird badge appears on the Event in the Events list.
• Event Page — The Event page shows the standard price with a strikethrough alongside the lower Early Bird price.
• Checkout — The discount is applied automatically at checkout, where it appears as an Early Bird Discount line item.

Edge Cases

Pricing Is Locked at Sign-up

A Customer's price is set at the moment they sign up and does not change afterward, even if conditions later shift.

For example, a Club offers 5 Early Bird spots. A Customer signs up as participant #6 and pays the standard rate because the threshold has been reached. Two of the earlier participants then cancel, which frees up Early Bird spots again for the next Customers to sign up. The Customer who already paid the standard rate keeps that rate. Locked pricing never goes down after purchase.

Guests That Cross the Threshold

When a Customer signs up with guests, each spot is priced individually against the remaining Early Bird spots. If a sign-up crosses the threshold partway through, some spots get the Early Bird price and some do not.

For example, 2 Early Bird spots remain and a Customer signs up with 2 guests (3 people total). The Customer and the first guest receive the Early Bird price. The second guest crosses the threshold and is charged the standard rate.

Series Events

For a series, Early Bird Pricing applies only before the first session starts. Once the first session has begun, the Early Bird price is no longer offered, and later joiners pay the standard (or pro-rated) rate.

Settlements and Reporting

The Early Bird discount flows through to financial reporting. It appears in the Line Items for the sign-up and in the Settlement reports, where it is recorded in the Other Discount column.