> For the complete documentation index, see [llms.txt](https://docs.podplay.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podplay.app/events/edit-events/rainout-and-weather-cancellations.md). # Rainout & Weather Cancellations * When bad weather affects a Club, an Admin can cancel multiple Reservations and Events with the Weather Cancellation feature. * To do so: * Click on the dark rain cloud labeled **Add a Rainout** * Select the location where the bad weather is incoming or happening * Select the times when the bad weather starts and ends * Notice the canceled Reservations and Events * Any Customers in these Reservations or Events will receive an email saying it was canceled due to bad weather * Notice at the top of the Overview page an ability to edit the Rainout and extend it * There is also the option to cancel the Rainout * Clicking on this will allow Customers to book during the time that the Rainout currently blocks * It does not mean the Events and Reservations that were previously canceled are rebooked {% embed url="" %} * ***PLEASE NOTE:*** * At the time of creating the rainout, if there are Reservations or Events taking place, the rainout feature prompts with a list of those Reservations and Events for the Admin to decide what to do, either to refund or not refund * **The refund is for 100% of the Customer’s cost** * If an Admin would like to provide a partial Refunds, they can use the Refund feature * To learn more, read about [**How to issue a Refund**](https://help.podplay.app/en/articles/837761) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.podplay.app/events/edit-events/rainout-and-weather-cancellations.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.