Operation Blocks

Operation blocks are a unique way for you to block off a court/table to stop Customers from reserving. Operations are used as a means to perform maintenance, either on the court/table or because of something around the court/table. To block off a court/table, or multiple courts/tables:

• Create an Event like you would in an other situation
• Choose Internal, and then Operations > Internal
• Select the courts/tables you want to block off
• Write any internal notes on the reason why the court/table is blocked off
• Book the Operation Event

Customers will not be able to select any of the courts/tables which are blocked off.

Customers cannot be added to the Operation blocks, so if an Admin wants to hold courts for a Private Event, they should create the Private Event. Private Events are by default Unlisted and not visible for Customers to sign-up. If an Admin wants to hold courts for an Event like an Open Play or a Clinic, the Admin should leave the Event as a draft and publish when they're ready.

Operation blocks are NOT Event placeholders.

Impact of Operation Blocks

Operation Events will not be reflected on your revenue in the Analytics page of the Dashboard. This ensures they do not negatively or incorrectly impact your court utilization metrics. The system will exclude Operation blocks so that it does not interfere with Analytics (e.g. the court utilization).