# PodPlay ## Admin Dashboard - [Start Here](https://docs.podplay.app/overview/readme.md): Find guides for Reservations, Events, Memberships, Coaches, front desk workflows, setup, and troubleshooting. - [The Dashboard](https://docs.podplay.app/overview/the-dashboard.md) - [Admin Roles](https://docs.podplay.app/overview/the-dashboard/admin-roles.md) - [Front Desk Role](https://docs.podplay.app/overview/the-dashboard/admin-roles/front-desk-role.md) - [Viewer Role](https://docs.podplay.app/overview/the-dashboard/admin-roles/viewer-role.md) - [Navigation Menu](https://docs.podplay.app/overview/the-dashboard/navigation-menu.md) - [Photos & Sizes](https://docs.podplay.app/overview/the-dashboard/photos-and-sizes.md) - [Rapidly Assist Walk-ins](https://docs.podplay.app/overview/rapidly-assist-walk-ins.md) - [Check-in Button](https://docs.podplay.app/overview/how-to-use-the-check-in-button.md) - [Open Door Access (Autonomous)](https://docs.podplay.app/overview/open-door-autonomous.md) - [Customer Books a Reservation](https://docs.podplay.app/reservations/customer-books-a-reservation.md) - [Admin Creates a Reservation](https://docs.podplay.app/reservations/admin-creates-a-reservation.md) - [Book for Free](https://docs.podplay.app/reservations/admin-creates-a-reservation/book-a-reservation-on-behalf-of-a-customer-for-free.md) - [Book with Cash (or Check)](https://docs.podplay.app/reservations/admin-creates-a-reservation/can-a-customer-book-a-reservation-with-cash-or-check.md) - [Cancel a Reservation](https://docs.podplay.app/reservations/cancel-a-reservation.md) - [Move a Reservation](https://docs.podplay.app/reservations/how-to-extend-a-reservation.md) - [Adjust Group Size](https://docs.podplay.app/reservations/adjust-group-size.md) - [Reservation Rules & Settings](https://docs.podplay.app/reservations/rules-limits-and-settings.md) - [Peak vs Reduced vs Off-Peak](https://docs.podplay.app/reservations/rules-limits-and-settings/how-much-are-customers-charged-for-booking-a-reser.md) - [Holiday Hours and Pricing](https://docs.podplay.app/reservations/rules-limits-and-settings/holiday-hours-and-pricing.md) - [Seasonal or Contracted Courts](https://docs.podplay.app/reservations/seasonal-courts-or-contracted-courts.md) - [Create / Edit an Event](https://docs.podplay.app/events/create-an-event.md) - [Class / Clinic](https://docs.podplay.app/events/create-an-event/class-clinic.md) - [Private Events](https://docs.podplay.app/events/create-an-event/private-events.md) - [Spotlight an Event](https://docs.podplay.app/events/create-an-event/spotlight-an-event.md) - [Waitlists for Full Events](https://docs.podplay.app/events/create-an-event/waitlists.md) - [No Show Fees](https://docs.podplay.app/events/create-an-event/no-show-fees.md) - [Early Bird Pricing](https://docs.podplay.app/events/create-an-event/early-bird-pricing.md) - [External Event Links](https://docs.podplay.app/events/create-an-event/external-event-links.md) - [Templates & Repeating Events](https://docs.podplay.app/events/templates.md) - [Event Description Examples](https://docs.podplay.app/events/templates/event-description-examples.md) - [Copy Events](https://docs.podplay.app/events/templates/copy-events.md) - [Event Sign-up & Attendees](https://docs.podplay.app/events/sign-up-for-an-event.md) - [Team Signup](https://docs.podplay.app/events/sign-up-for-an-event/team-signup.md) - [Overcharge Confusion](https://docs.podplay.app/events/sign-up-for-an-event/team-signup/overcharge-confusion.md) - [Email Attendees or Waitlist](https://docs.podplay.app/events/sign-up-for-an-event/email-event-attendees-or-waitlist.md) - [Names on Events](https://docs.podplay.app/events/sign-up-for-an-event/names-of-customers-on-events.md) - [Event Sign-up with Terminal](https://docs.podplay.app/events/sign-up-for-an-event/collect-event-signup-payments-at-the-terminal.md) - [Event / Series Non-participants](https://docs.podplay.app/events/sign-up-for-an-event/event-and-series-non-participants.md) - [Create a Series](https://docs.podplay.app/events/event-series.md) - [Series Capacity](https://docs.podplay.app/events/event-series/series-capacity.md) - [Export Event Data](https://docs.podplay.app/events/export-events-to-csv.md) - [Event Payments](https://docs.podplay.app/events/pricing-payments-and-billing-issues.md) - [Operation Blocks](https://docs.podplay.app/events/operation-blocks.md) - [Add a Coach](https://docs.podplay.app/coaches/coach-setup-and-profile.md) - [Set-up a Coach Profile](https://docs.podplay.app/coaches/coach-setup-and-profile/set-up-a-coach-profile.md) - [Public Availability](https://docs.podplay.app/coaches/coach-setup-and-profile/public-availability.md) - [Ball Machines](https://docs.podplay.app/coaches/set-ball-machine-as-coach.md) - [Private Lessons](https://docs.podplay.app/coaches/private-lessons.md) - [Coach on Events](https://docs.podplay.app/coaches/how-does-the-coach-club-split-work-for-an-event.md) - [Manage Coaches](https://docs.podplay.app/coaches/manage-coach-tiers.md) - [Coach Payments & Payouts](https://docs.podplay.app/coaches/manage-coach-tiers/coach-payments-and-payouts.md) - [Pay a Coach ad hoc](https://docs.podplay.app/coaches/manage-coach-tiers/coach-payments-and-payouts/pay-a-coach-ad-hoc.md) - [No Payment Received](https://docs.podplay.app/coaches/manage-coach-tiers/coach-payments-and-payouts/coach-wasnt-paid-for-an-event-or-reservation.md) - [Reverse a Coach Payment](https://docs.podplay.app/coaches/manage-coach-tiers/coach-payments-and-payouts/reverse-a-coach-payment.md) - [Bill Splitting with a Coach](https://docs.podplay.app/coaches/manage-coach-tiers/coach-payments-and-payouts/bill-splitting-with-a-coach.md) - [Coach Rate + Court Price](https://docs.podplay.app/coaches/manage-coach-tiers/coach-plus-court-rate.md) - [Export Coach Sessions](https://docs.podplay.app/coaches/manage-coach-tiers/export-coaching-sessions-from-the-coaches-page.md) - [Create a Customer Profile](https://docs.podplay.app/profiles/creating-a-customer-profile.md) - [Change Credit Card(s)](https://docs.podplay.app/profiles/creating-a-customer-profile/add-and-use-different-credit-card-s.md) - [Add a Phone Number](https://docs.podplay.app/profiles/creating-a-customer-profile/how-to-add-a-phone-number.md) - [Security Notes](https://docs.podplay.app/profiles/creating-a-customer-profile/security-notes.md) - [Liability Waivers](https://docs.podplay.app/profiles/creating-a-customer-profile/customer-liability-waiver.md) - [Set a Password](https://docs.podplay.app/profiles/creating-a-customer-profile/set-a-password-with-passwordless-signup-enabled.md) - [Circular Signup & Sign-in Error](https://docs.podplay.app/profiles/creating-a-customer-profile/circular-signup-and-sign-in-error.md) - [Delete or Deactivate](https://docs.podplay.app/profiles/how-to-deactivate-a-customer-account.md) - [Kid sub-Profiles & Kid-only Events](https://docs.podplay.app/profiles/kid-sub-profiles-and-kid-only-events.md) - [Types of Memberships](https://docs.podplay.app/memberships/types-of-memberships.md) - [Group/Family Memberships](https://docs.podplay.app/memberships/types-of-memberships/group-family-memberships.md) - [Corporate Memberships](https://docs.podplay.app/memberships/types-of-memberships/corporate-memberships.md) - [Setting up a Local Business Partner](https://docs.podplay.app/memberships/types-of-memberships/corporate-memberships/local-business-partner.md) - [Insurance Memberships](https://docs.podplay.app/memberships/types-of-memberships/insurance-memberships.md) - [Hidden Memberships](https://docs.podplay.app/memberships/types-of-memberships/hidden-memberships.md) - [Gift a Membership](https://docs.podplay.app/memberships/types-of-memberships/gift-a-membership.md) - [Edit Memberships](https://docs.podplay.app/memberships/managing-memberships.md) - [Upgrading & Downgrading](https://docs.podplay.app/memberships/managing-memberships/upgrades-and-downgrades.md) - [Cancel a Membership](https://docs.podplay.app/memberships/managing-memberships/cancel-a-membership.md) - [Cancellation Reasons](https://docs.podplay.app/memberships/managing-memberships/cancel-a-membership/membership-cancellation-reasons.md) - [Pause Membership](https://docs.podplay.app/memberships/managing-memberships/pause-membership.md) - [Grace / Hold Periods](https://docs.podplay.app/memberships/managing-memberships/grace-hold-periods.md) - [Resolve a Membership Payment Issue](https://docs.podplay.app/memberships/managing-memberships/resolve-a-membership-payment-issue.md) - [ACH Payment for Memberships](https://docs.podplay.app/memberships/managing-memberships/ach-payment-for-memberships.md) - [Running a Membership Presale](https://docs.podplay.app/memberships/running-a-membership-presale.md) - [Charging Presale Deposits](https://docs.podplay.app/memberships/running-a-membership-presale/charging-presale-deposits.md) - [Adjust Presale End Date](https://docs.podplay.app/memberships/running-a-membership-presale/adjust-presale-end-date.md) - [Running a Membership Promotion](https://docs.podplay.app/memberships/promotions-and-presales.md) - [Multi-year & Pre-paid Memberships](https://docs.podplay.app/memberships/promotions-and-presales/multi-year-and-pre-paid-memberships.md) - [Play Pass Overview](https://docs.podplay.app/play-passes/play-pass-overview.md) - [Applying a Guest Pass](https://docs.podplay.app/play-passes/play-pass-overview/applying-a-guest-pass.md) - [Grant a Package](https://docs.podplay.app/play-passes/play-pass-overview/grant-a-membership-package-to-a-customer.md) - [Standalone Packages](https://docs.podplay.app/play-passes/play-pass-overview/standalone-packages.md) - [Review Package History/Logs](https://docs.podplay.app/play-passes/review-membership-package-activity-feed.md) - [Create & Manage Package Templates](https://docs.podplay.app/play-passes/create-and-manage-package-templates.md) - [Pass Duration and Court Booking Limits](https://docs.podplay.app/play-passes/create-and-manage-package-templates/pass-duration-and-court-booking-limits.md) - [Types of Replays](https://docs.podplay.app/replays/overview-of-replays.md) - [Capturing Quick Replays](https://docs.podplay.app/replays/overview-of-replays/capturing-and-reviewing-replays.md) - [Reviewing Quick Replays](https://docs.podplay.app/replays/overview-of-replays/capturing-and-reviewing-replays/reviewing-quick-replays.md) - [Quick Replay Drafted Email](https://docs.podplay.app/replays/overview-of-replays/capturing-and-reviewing-replays/reviewing-quick-replays/quick-replay-drafted-email.md) - [Replays Paid in Cash](https://docs.podplay.app/replays/overview-of-replays/capturing-and-reviewing-replays/replays-paid-in-cash.md) - [Capture a Custom Replay](https://docs.podplay.app/replays/overview-of-replays/capture-a-custom-replay.md) - [Capture an Enhanced Replay](https://docs.podplay.app/replays/overview-of-replays/request-enhanced-replays.md) - [Match Replays](https://docs.podplay.app/replays/overview-of-replays/match-replays.md) - [Replays Go Viral](https://docs.podplay.app/replays/replays-go-viral.md) - [Pricing for Replays](https://docs.podplay.app/replays/pricing-for-replays.md) - [Private Event Replay Package](https://docs.podplay.app/replays/private-event-replay-package.md) - [Turn Off Replays](https://docs.podplay.app/replays/private-event-replay-package/turn-off-replays.md) - [Replays Not Working](https://docs.podplay.app/replays/replays-not-working.md) - [Instant Replay Not on TV](https://docs.podplay.app/replays/replays-not-working/instant-replay-not-on-tv.md) - [Watermarks & Ads on Replays](https://docs.podplay.app/replays/watermarks-and-ads-on-replays.md) - [Content Management System (CMS)](https://docs.podplay.app/replays/cms.md) - [Replay Servers Overview](https://docs.podplay.app/replays/replay-servers.md) - [Managing Replay Servers](https://docs.podplay.app/replays/replay-servers/managing-replay-servers.md) - [Advanced Settings](https://docs.podplay.app/replays/replay-servers/advanced-settings.md) - [Scoreboards](https://docs.podplay.app/pro-system/page-2.md) - [Kiosk](https://docs.podplay.app/pro-system/kiosk.md) - [Play Buttons](https://docs.podplay.app/pro-system/kiosk/play-buttons.md) - [DUPR Challenge Match](https://docs.podplay.app/pro-system/dupr-challenge-match.md) - [Reviewing Matches](https://docs.podplay.app/pro-system/reviewing-matches-in-the-dashboard.md) - [Reviewing Match Points in App](https://docs.podplay.app/pro-system/reviewing-matches-in-the-dashboard/reviewing-match-points.md) - [Tournaments](https://docs.podplay.app/pro-system/tournaments.md) - [Running an Open Play](https://docs.podplay.app/pro-system/tournaments/running-an-open-play.md) - [Running a Tournament or League](https://docs.podplay.app/pro-system/tournaments/running-a-tournament-or-league.md) - [Rating Systems](https://docs.podplay.app/pro-system/rating-systems.md) - [DUPR Ratings](https://docs.podplay.app/pro-system/rating-systems/dupr-ratings.md) - [Filter by Rating](https://docs.podplay.app/pro-system/rating-systems/filter-customers-by-rating.md) - [Customer Payments](https://docs.podplay.app/payments/customer-payments.md) - [Apply a Discount](https://docs.podplay.app/payments/customer-payments/apply-a-manual-discount-when-charging-a-customer.md) - [Receipts](https://docs.podplay.app/payments/customer-payments/receipts.md) - [Hold-on-Card Process](https://docs.podplay.app/payments/customer-payments/hold-on-card-process.md) - [Remove a Credit Card](https://docs.podplay.app/payments/customer-payments/remove-a-credit-card.md) - [Bill Splitting](https://docs.podplay.app/payments/customer-payments/bill-splitting.md) - [Day Pass Fee for Non-members](https://docs.podplay.app/payments/customer-payments/bill-splitting/day-pass-fee-for-non-members.md) - [Charge for Past Events or Reservations](https://docs.podplay.app/payments/customer-payments/charge-for-past-events-or-reservations.md) - [Credit Card Terminals](https://docs.podplay.app/payments/credit-card-terminals.md) - [Virtual Credits](https://docs.podplay.app/payments/virtual-credits.md) - [Using Credits with Bill Splitting](https://docs.podplay.app/payments/virtual-credits/using-credits-with-bill-splitting.md) - [Cancellation Policy](https://docs.podplay.app/payments/what-is-a-cancellation-policy.md) - [Refunds](https://docs.podplay.app/payments/refunds.md) - [Charge Errors](https://docs.podplay.app/payments/charge-errors.md) - [Generate a Payment Link](https://docs.podplay.app/payments/charge-errors/generate-a-payment-link.md) - [Failed Charges with Bill Splitting](https://docs.podplay.app/payments/charge-errors/failed-charges-with-bill-splitting.md) - [Status Flags](https://docs.podplay.app/payments/status-flags.md) - [Promo Codes](https://docs.podplay.app/payments/promo-codes.md) - [Example Promo Codes](https://docs.podplay.app/payments/promo-codes/example-promo-codes.md) - [Square Gift Cards](https://docs.podplay.app/payments/square-gift-cards.md) - [In-House Gift Cards](https://docs.podplay.app/payments/square-gift-cards/are-we-able-to-provide-gift-cards-to-our-customers.md) - [The Shop Page](https://docs.podplay.app/payments/the-shop-page.md) - [The Product Catalog](https://docs.podplay.app/payments/the-shop-page/add-to-the-product-catalog.md) - [From Product Catalog -> Shop](https://docs.podplay.app/payments/the-shop-page/add-to-shop-from-product-catalog.md) - [Inside the Shop](https://docs.podplay.app/payments/the-shop-page/inside-the-shop.md) - [GoTab Integration](https://docs.podplay.app/gotab-integration/gotab-integration.md) - [Set Up Venues and Courts](https://docs.podplay.app/gotab-integration/gotab-integration/set-up-venues-and-courts.md) - [Membership Discounts](https://docs.podplay.app/gotab-integration/gotab-integration/membership-discounts.md) - [Day-to-Day Operations](https://docs.podplay.app/gotab-integration/gotab-integration/day-to-day-operations.md) - [Community Chat](https://docs.podplay.app/marketing/community-chat.md) - [Email to Customers about Community Chat Launch](https://docs.podplay.app/marketing/community-chat/email-to-customers-about-community-chat-launch.md) - [First Message in FAQ or Rules Channel](https://docs.podplay.app/marketing/community-chat/first-message-in-faq-or-rules-channel.md) - [Link to the App](https://docs.podplay.app/marketing/link-from-the-app.md) - [Create Event Deep Links](https://docs.podplay.app/marketing/link-from-the-app/create-event-deep-links.md) - [Book With Google Links](https://docs.podplay.app/marketing/link-from-the-app/book-with-google-links.md) - [Generate QR Codes](https://docs.podplay.app/marketing/link-from-the-app/generate-qr-codes.md) - [External Link in More Tab](https://docs.podplay.app/marketing/link-from-the-app/external-link-in-more-tab.md) - [Automated Emails](https://docs.podplay.app/marketing/automated-emails.md) - [Marketing Integrations](https://docs.podplay.app/marketing/marketing-integrations.md) - [GrowMyClub](https://docs.podplay.app/marketing/marketing-integrations/growmyclub.md) - [Data Sent Through Segment](https://docs.podplay.app/marketing/marketing-integrations/data-sent-through-segment.md) - [ActiveCampaign with Segment](https://docs.podplay.app/marketing/marketing-integrations/activecampaign-with-segment.md) - [MailChimp with Segment](https://docs.podplay.app/marketing/marketing-integrations/mailchimp-integration.md) - [Email and SMS Opt-In & Opt-Out](https://docs.podplay.app/marketing/marketing-integrations/marketing-email-and-sms-opt-in-and-opt-out.md) - [Ads Integrations](https://docs.podplay.app/marketing/ads-integrations.md) - [Meta Ads](https://docs.podplay.app/marketing/ads-integrations/meta-ads.md) - [Google Ads and Google Tag Manager](https://docs.podplay.app/marketing/ads-integrations/google-ads-and-google-tag-manager.md) - [Attribution with Ads Data](https://docs.podplay.app/marketing/ads-integrations/attribution-with-ads-data.md) - [Firebase Tracking (iOS and Android App)](https://docs.podplay.app/marketing/ads-integrations/firebase-tracking-ios-and-android-app.md) - [General Restrictions](https://docs.podplay.app/system-restrictions/general-restrictions.md) - [Reservation and Event Restrictions](https://docs.podplay.app/system-restrictions/general-restrictions/reservation-and-event-restrictions.md) - [Membership Restrictions and Perks](https://docs.podplay.app/system-restrictions/general-restrictions/membership-restrictions-and-perks.md) - [Activity Log](https://docs.podplay.app/support-and-troubleshooting/customer-activity-log.md) - [Need Help?](https://docs.podplay.app/support-and-troubleshooting/dashboard-support.md) - [Support](https://docs.podplay.app/support-and-troubleshooting/dashboard-support/my-app-is-not-working.md) - [Changelog](https://docs.podplay.app/support-and-troubleshooting/dashboard-support/changelog.md) - [2025](https://docs.podplay.app/support-and-troubleshooting/dashboard-support/changelog/2025.md) - [2024](https://docs.podplay.app/support-and-troubleshooting/dashboard-support/changelog/2024.md) - [2023](https://docs.podplay.app/support-and-troubleshooting/dashboard-support/changelog/2023.md) - [The PodPlay Academy](https://docs.podplay.app/support-and-troubleshooting/the-podplay-academy.md) - [General FAQs](https://docs.podplay.app/support-and-troubleshooting/general-faqs.md) ## Owner's Playbook - [The Club Owner's Playbook](https://docs.podplay.app/owners-playbook/the-club-owners-playbook.md) - [Company Settings](https://docs.podplay.app/owners-playbook/build-your-club/company-settings.md) - [Require on Signup](https://docs.podplay.app/owners-playbook/build-your-club/company-settings/require-on-signup.md) - [Manage Event Types](https://docs.podplay.app/owners-playbook/build-your-club/company-settings/manage-event-types.md) - [Manage Event Tags](https://docs.podplay.app/owners-playbook/build-your-club/company-settings/manage-event-tags.md) - [Manage API Keys](https://docs.podplay.app/owners-playbook/build-your-club/company-settings/manage-api-keys.md) - [Segment Integrations](https://docs.podplay.app/owners-playbook/build-your-club/company-settings/segment-integrations.md) - [Build a Location](https://docs.podplay.app/owners-playbook/build-your-club/build-a-location.md) - [Manage Tax Settings](https://docs.podplay.app/owners-playbook/build-your-club/build-a-location/manage-tax-settings.md) - [Hours of Operation](https://docs.podplay.app/owners-playbook/build-your-club/build-a-location/hours-of-operation.md) - [Set Reservation Pricing](https://docs.podplay.app/owners-playbook/build-your-club/build-a-location/set-reservation-pricing.md) - [Edit Access Instructions](https://docs.podplay.app/owners-playbook/build-your-club/build-a-location/edit-access-instructions.md) - [Membership tab of Venue](https://docs.podplay.app/owners-playbook/build-your-club/build-a-location/membership-tab-of-venue.md) - [Build a Membership](https://docs.podplay.app/owners-playbook/build-your-club/build-a-membership.md) - [Membership Models](https://docs.podplay.app/owners-playbook/build-your-club/build-a-membership/membership-models.md) - [Configure PodCredits (MagPie PSP) Integration](https://docs.podplay.app/owners-playbook/build-your-club/configure-podcredits-magpie-psp-integration.md) - [Revenue Reconciliation](https://docs.podplay.app/owners-playbook/accounting-and-stripe/revenue-reconciliation.md) - [Settlements CSVs](https://docs.podplay.app/owners-playbook/accounting-and-stripe/revenue-reconciliation/settlements-csvs.md) - [1099s for Coaches](https://docs.podplay.app/owners-playbook/accounting-and-stripe/revenue-reconciliation/1099s-for-coaches.md) - [Payment Process for Coaches](https://docs.podplay.app/owners-playbook/accounting-and-stripe/revenue-reconciliation/1099s-for-coaches/payment-process-for-coaches.md) - [Taxes](https://docs.podplay.app/owners-playbook/accounting-and-stripe/revenue-reconciliation/taxes.md) - [What is Stripe?](https://docs.podplay.app/owners-playbook/accounting-and-stripe/what-is-stripe.md) - [Stripe Disputes](https://docs.podplay.app/owners-playbook/accounting-and-stripe/what-is-stripe/stripe-disputes.md) - [Reviewing and Countering Disputes](https://docs.podplay.app/owners-playbook/accounting-and-stripe/what-is-stripe/stripe-disputes/reviewing-and-countering-disputes.md) - [Export Data](https://docs.podplay.app/owners-playbook/data-and-security/export-data.md) - [Data Retention Policies](https://docs.podplay.app/owners-playbook/data-and-security/data-retention-policies.md) - [Autonomous+ Monitoring](https://docs.podplay.app/owners-playbook/data-and-security/autonomous+-monitoring.md) - [KISI](https://docs.podplay.app/owners-playbook/data-and-security/autonomous+-monitoring/kisi.md) - [Door Access Providers](https://docs.podplay.app/owners-playbook/data-and-security/autonomous+-monitoring/door-access-providers.md) - [Insights Page](https://docs.podplay.app/owners-playbook/analytics/insights-page.md) - [Insights Categories](https://docs.podplay.app/owners-playbook/analytics/insights-page/insights-categories.md) - [Analytics Page of Dashboard](https://docs.podplay.app/owners-playbook/analytics/insights-page/analytics-page-of-dashboard.md) - [Analytics+ Package](https://docs.podplay.app/owners-playbook/analytics/analytics+-package.md) - [Share Analytics+ Credentials](https://docs.podplay.app/owners-playbook/analytics/analytics+-package/share-analytics+-credentials.md) - [Basic Report - Customer Activity & Events](https://docs.podplay.app/owners-playbook/analytics/analytics+-package/basic-report-customer-activity-and-events.md) - [Onboarding](https://docs.podplay.app/owners-playbook/new-to-podplay/onboarding.md) - [Draft Email Templates](https://docs.podplay.app/owners-playbook/new-to-podplay/onboarding/draft-email-templates.md) - [Draft Email for Autonomous Entry](https://docs.podplay.app/owners-playbook/new-to-podplay/onboarding/draft-email-templates/draft-email-for-autonomous-entry.md) - [Front Desk Set-up](https://docs.podplay.app/owners-playbook/new-to-podplay/onboarding/front-desk-set-up.md) - [Onboarding Checklists](https://docs.podplay.app/owners-playbook/new-to-podplay/onboarding/onboarding-checklists.md) - [Basic Tier Checklist](https://docs.podplay.app/owners-playbook/new-to-podplay/onboarding/onboarding-checklists/basic-tier-checklist.md) - [Basic+ Tier Checklist](https://docs.podplay.app/owners-playbook/new-to-podplay/onboarding/onboarding-checklists/basic+-tier-checklist.md) - [Pro Tier Checklist](https://docs.podplay.app/owners-playbook/new-to-podplay/onboarding/onboarding-checklists/pro-tier-checklist.md) - [Autonomous Tier Checklist](https://docs.podplay.app/owners-playbook/new-to-podplay/onboarding/onboarding-checklists/autonomous-tier-checklist.md) - [Autonomous+ Signs](https://docs.podplay.app/owners-playbook/new-to-podplay/onboarding/onboarding-checklists/autonomous-tier-checklist/autonomous-signs.md) - [The Customer Success Team](https://docs.podplay.app/owners-playbook/new-to-podplay/onboarding/the-customer-success-team.md) - [System Terminology](https://docs.podplay.app/owners-playbook/new-to-podplay/system-terminology.md) - [Pricing Models](https://docs.podplay.app/owners-playbook/new-to-podplay/pricing-models.md) - [Court+ Model](https://docs.podplay.app/owners-playbook/new-to-podplay/pricing-models/court+-model.md) - [Court+ Advantages & Disadvantages](https://docs.podplay.app/owners-playbook/new-to-podplay/pricing-models/court+-advantages-and-disadvantages.md) - [Spot+ Model](https://docs.podplay.app/owners-playbook/new-to-podplay/pricing-models/spot+-model.md) - [Spot+ Advantages & Disadvantages](https://docs.podplay.app/owners-playbook/new-to-podplay/pricing-models/spot+-advantages-and-disadvantages.md) - [Why PodPlay?](https://docs.podplay.app/owners-playbook/the-podplay-system/why-podplay.md) - [Overview of Tiers](https://docs.podplay.app/owners-playbook/the-podplay-system/overview-of-tiers.md) - [Further Details of Tiers](https://docs.podplay.app/owners-playbook/the-podplay-system/overview-of-tiers/further-details-of-tiers.md) - [Apple Developer Account](https://docs.podplay.app/owners-playbook/the-podplay-system/overview-of-tiers/further-details-of-tiers/apple-developer-account.md) - [Invite Apple Developer Team Members](https://docs.podplay.app/owners-playbook/the-podplay-system/overview-of-tiers/further-details-of-tiers/apple-developer-account/invite-apple-developer-team-members.md) - [Transferring Your iOS App to Your Apple Developer Account](https://docs.podplay.app/owners-playbook/the-podplay-system/overview-of-tiers/further-details-of-tiers/apple-developer-account/transferring-your-ios-app-to-your-apple-developer-account.md) ## API - [API Quick Start](https://docs.podplay.app/api/readme.md): Start here. Learn about environments, authentication, base URLs, and how to make your first request. - [API Keys vs Bearer Tokens](https://docs.podplay.app/api/api-keys-vs-bearer-tokens.md): Make sure you’re using the correct authentication method from the beginning. - [Use Cases](https://docs.podplay.app/api/use-cases.md) - [Use Case: Retrieve Customer List](https://docs.podplay.app/api/use-cases/use-case-retrieve-your-full-customer-list.md): This guide shows how to safely retrieve large datasets (including 10,000+ records). - [Use Case: Create a 1 hr Open Play](https://docs.podplay.app/api/use-cases/use-case-create-a-1-hour-open-play-event.md): This guide walks you through creating a 1-hour open play event for a specific pod and court, using sessions and bookings. - [Step 1 — Select Area, Pod and Court](https://docs.podplay.app/api/use-cases/use-case-create-a-1-hour-open-play-event/step-1-select-area-pod-and-court.md): Retrieve the structure of areas, pods and courts so the user can choose where the event will take place. - [Step 2 — Retrieve Available Sessions](https://docs.podplay.app/api/use-cases/use-case-create-a-1-hour-open-play-event/step-2-retrieve-available-sessions.md): Get all bookable sessions for the selected pod and time window. - [Step 3 — Create the Booking (Event)](https://docs.podplay.app/api/use-cases/use-case-create-a-1-hour-open-play-event/step-3-create-the-booking-event.md): Create the event booking using the selected sessionId and sessionTableId values retrieved in Step 2. This request links one or more consecutive sessions to a court and publishes the event. - [Step 4 — Verify the Event](https://docs.podplay.app/api/use-cases/use-case-create-a-1-hour-open-play-event/step-4-verify-the-event.md): Confirm that the Open Play event exists and is correctly scheduled. - [Beyond Open Play — Advanced Configuration](https://docs.podplay.app/api/use-cases/use-case-create-a-1-hour-open-play-event/beyond-open-play-advanced-configuration.md): Explore how the same booking flow supports additional event types, advanced configuration, and automation — combining API flexibility with Web Admin operations. - [Troubleshooting](https://docs.podplay.app/api/use-cases/use-case-create-a-1-hour-open-play-event/troubleshooting.md): This section covers the most common integration issues when working with the Booking API. - [Use Case: Charging Products](https://docs.podplay.app/api/use-cases/use-case-charging-products.md): This section covers the programmatic creation of orders via the API. It demonstrates how to charge products on behalf of customers, and link orders to events. - [Use Case: Marketing Email/SMS Consent](https://docs.podplay.app/api/use-cases/use-case-marketing-email-sms-consent.md): Collect and manage customer consent for marketing email and SMS through the PodPlay API while respecting tenant configuration and customer choice. - [Use Case: Public Membership Info](https://docs.podplay.app/api/use-cases/use-case-public-membership-info.md) - [README](https://docs.podplay.app/api/readme-1.md) - [NOTES](https://docs.podplay.app/api/notes.md) - [prisma](https://docs.podplay.app/api/prisma.md) - [MIGRATIONS](https://docs.podplay.app/api/prisma/migrations.md) - [pods\_rates\_migration](https://docs.podplay.app/api/prisma/pods_rates_migration.md) - [src](https://docs.podplay.app/api/src.md) - [Integration Setup](https://docs.podplay.app/api/src/oauth2.md) - [Venues](https://docs.podplay.app/api/venues.md) - [Regions](https://docs.podplay.app/api/venues/regions.md) - [Areas](https://docs.podplay.app/api/venues/areas.md) - [Pods](https://docs.podplay.app/api/venues/pods.md) - [Locker Rooms](https://docs.podplay.app/api/venues/locker-rooms.md) - [Terminals](https://docs.podplay.app/api/venues/terminals.md) - [Taxes](https://docs.podplay.app/api/venues/taxes.md) - [Proximity Access](https://docs.podplay.app/api/venues/proximity-access.md) - [Users](https://docs.podplay.app/api/users.md) - [OAuth2](https://docs.podplay.app/api/users/oauth2.md) - [Suspensions](https://docs.podplay.app/api/users/suspensions.md) - [Agreements](https://docs.podplay.app/api/users/agreements.md) - [Memberships](https://docs.podplay.app/api/memberships.md) - [Packages](https://docs.podplay.app/api/memberships/packages.md) - [Bookings](https://docs.podplay.app/api/bookings.md) - [Sessions](https://docs.podplay.app/api/bookings/sessions.md) - [Direct Checkout Bookings](https://docs.podplay.app/api/bookings/direct-checkout-bookings.md) - [Events](https://docs.podplay.app/api/events.md) - [Series](https://docs.podplay.app/api/events/series.md) - [Recurrent Bookings](https://docs.podplay.app/api/events/recurrent-bookings.md) - [Payments](https://docs.podplay.app/api/payments.md) - [Orders](https://docs.podplay.app/api/payments/orders.md) - [Refunds](https://docs.podplay.app/api/payments/refunds.md) - [Payouts](https://docs.podplay.app/api/payments/payouts.md) - [Settlements](https://docs.podplay.app/api/payments/settlements.md) - [Transfers](https://docs.podplay.app/api/payments/transfers.md) - [Receipts](https://docs.podplay.app/api/payments/receipts.md) - [Coaching](https://docs.podplay.app/api/coaching.md) - [Coaches](https://docs.podplay.app/api/coaching/coaches.md) - [Point Of Sale](https://docs.podplay.app/api/point-of-sale.md) - [Products](https://docs.podplay.app/api/point-of-sale/products.md) - [Product Offerings](https://docs.podplay.app/api/point-of-sale/product-offerings.md) - [Product Categories](https://docs.podplay.app/api/point-of-sale/product-categories.md) - [Product Subcategories](https://docs.podplay.app/api/point-of-sale/product-subcategories.md) - [Deprecated Products](https://docs.podplay.app/api/point-of-sale/deprecated-products.md) - [Deprecated Product Offerings](https://docs.podplay.app/api/point-of-sale/deprecated-product-offerings.md) - [Tournaments](https://docs.podplay.app/api/tournaments.md) - [Swish Configuration](https://docs.podplay.app/api/tournaments/swish-configuration.md) - [Promotions](https://docs.podplay.app/api/promotions.md) - [Coupons](https://docs.podplay.app/api/promotions/coupons.md) - [Gift Cards](https://docs.podplay.app/api/promotions/gift-cards.md) - [Gift Card Configuration](https://docs.podplay.app/api/promotions/gift-card-configuration.md) - [Content](https://docs.podplay.app/api/content.md) - [Replays](https://docs.podplay.app/api/content/replays.md) - [Assets](https://docs.podplay.app/api/content/assets.md) - [Open Graph](https://docs.podplay.app/api/content/open-graph.md) - [Communication](https://docs.podplay.app/api/communication.md) - [In App Messages](https://docs.podplay.app/api/communication/in-app-messages.md) - [Voice Messages](https://docs.podplay.app/api/communication/voice-messages.md) - [Configuration](https://docs.podplay.app/api/configuration.md) - [Tenants](https://docs.podplay.app/api/configuration/tenants.md) - [Api Keys](https://docs.podplay.app/api/configuration/api-keys.md) - [API Keys Configuration](https://docs.podplay.app/api/configuration/api-keys-configuration.md) - [Webhooks](https://docs.podplay.app/api/configuration/webhooks.md) - [Outbound Webhooks](https://docs.podplay.app/api/configuration/outbound-webhooks.md) - [Integrations](https://docs.podplay.app/api/integrations.md) - [Segment Configuration](https://docs.podplay.app/api/integrations/segment-configuration.md) - [Discourse Configuration](https://docs.podplay.app/api/integrations/discourse-configuration.md) - [Analytics](https://docs.podplay.app/api/analytics.md) - [Reports](https://docs.podplay.app/api/analytics/reports.md) - [Audit](https://docs.podplay.app/api/analytics/audit.md) - [Replay Servers](https://docs.podplay.app/api/replay-servers.md) - [Replay Servers Device Auth](https://docs.podplay.app/api/replay-servers-device-auth.md) - [Signup Phone Verifications](https://docs.podplay.app/api/signup-phone-verifications.md) - [Custom Emails](https://docs.podplay.app/api/custom-emails.md) - [Status](https://docs.podplay.app/api/status.md) - [Templates](https://docs.podplay.app/api/templates.md) - [PodPlay Inc API](https://docs.podplay.app/api/podplay-inc-api.md) - [Models](https://docs.podplay.app/api/models.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on a page URL with the `ask` query parameter: ``` GET https://docs.podplay.app/overview/readme.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.