> For the complete documentation index, see [llms.txt](https://docs.podplay.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podplay.app/marketing/local-business-partner.md).

# Local Business Partner

### Overview

PodPlay supports structured partnerships with local businesses — such as a nearby gym, hotel, or corporate employer — who want to offer their members or employees access to your club. This guide covers how to configure payments, manage a house account, onboard partner members, and handle event attendance for a partner business.

### House Account Setup

A house account lets you charge the partner business directly rather than individual members. This is done by creating a Profile for the business and attaching their corporate credit card.

#### Create a Profile for the Partner Business

1. Go to the **Customer** page in the Dashboard.
2. Click **Create Customer**.
3. Enter the business name and the name of the primary contact.
4. Enter the contact's email address.

#### Add a Credit Card to the House Account

Send the following instructions to your partner contact:

1. Send them this link: `https://[clubname].podplay.app/app-menus`
2. Ask them to log in using the email address you created the Profile with.
3. Direct them to: **Sign in → More tab → Account → Payment Methods → Add card**

The card they add here is the one you will charge for future Private Events and other partnership invoices.

### Charging the Partner and Sending Receipts

When billing the partner for a Private Event, add the partner's Profile as an attendee on the event, then go to the **Purchase** tab to charge them.

#### Payment Options

You have two options for collecting payment:

**Credit card** — charge the partner's card directly from the Purchase tab. This is the recommended approach as it generates a receipt automatically.

**Cash** — if your club prefers to accept a check or cash payment, use the **Cash** option in the Purchase tab of the Private Event. Note that no receipt is generated from the Dashboard in this case. The partner can access their own receipts by going to: **App → More tab → Account → Purchase History → download icon**

#### Downloading a Receipt (Card Payments)

1. Open the charge details in the Purchase tab.
2. Scroll to the bottom and click the **three vertical dots**.
3. Select **Download Receipt**.

### Managing Event Attendance for Partner Members

There are two ways to add partner members to an Event.

#### Option 1 — Manual Entry from a List

1. Receive a list of attendees from the partner contact.
2. Add each person to the Event's attendee list in the Dashboard.
3. If a person does not have a Profile, create one for them first, then add them to the Event.

#### Option 2 — Signup Link (Recommended for Private Events)

Private Events are hidden from the public-facing app, so members cannot find or join them independently. A Signup Link bypasses this.

1. Open the Event in the Dashboard.
2. Click the **three dots** in the bottom left corner of the Event panel.
3. Select **Generate Signup Link**.
4. Copy the link and send it to the partner contact.
5. The partner contact forwards the link to their members.
6. Anyone who clicks the link is prompted to join the Event. If they don't have a Profile, one will be created automatically.

### Partner Member Onboarding (Hidden Membership)

For partnerships where partner members receive ongoing access or discounted rates, PodPlay can provision a hidden Membership specifically for that group.

**What you need to provide to PodPlay:**

* Partner business name
* A list of partner members (name, email, phone number for each)

**What PodPlay will do:**

* Create a hidden Membership invisible to all other customers
* Apply whatever booking horizon and pricing you specify
* Import the member list and assign the Membership to each person

**Ongoing considerations:**

* For Events (Open Play, Clinics, etc.), you or your staff will need to enter a custom price on each Event to reflect the partner's discounted rate — this is not applied automatically.
* The booking horizon for this Membership can be set independently of your standard member horizon.


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