> For the complete documentation index, see [llms.txt](https://docs.podplay.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podplay.app/memberships/managing-memberships/charge-a-membership-with-a-saved-card-or-bank-account.md). # Charge a Membership with a Saved Card or Bank Account When you resolve a Membership payment issue, you can charge an active saved card or US ACH bank account on the Customer's profile — not only a booking card. Use this when the Club takes ACH for Memberships, or when the Customer has more than one payment method on file. ## Select a payment method * Open **Resolve payment issue** from the Customer's Profile * Keep the payment option set to **Card** * Under **Payment method**, choose the active saved card or US ACH bank account to charge The list includes every active card and US ACH bank account on file. PodPlay preselects the Customer's Membership payment method when they have one. If they do not, it preselects their booking default. ## What happens after you confirm * A card charge usually completes right away and the Membership billing dates update immediately * An ACH bank charge can stay **processing**. Billing dates update automatically once the bank payment settles * You will see a success message that the re-charge is processing when the bank has not settled yet ## Tips * If no payment methods appear, the Customer has no active card or US ACH bank account on file. Use **Payment link**, **Cash**, or **Free of charge** instead * Clubs that only allow ACH for Memberships can still charge an active saved card from this pop-up when the Customer has one --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.podplay.app/memberships/managing-memberships/charge-a-membership-with-a-saved-card-or-bank-account.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.