> For the complete documentation index, see [llms.txt](https://docs.podplay.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podplay.app/overview/how-to-use-the-check-in-button.md).

# Check-in Button

### Overview

QR Code Check-in lets a Club confirm a Customer's arrival for a Reservation or Event by scanning a QR code at the Front Desk, using a USB-compatible QR Code Scanner connected to the front desk computer.

The hardware to purchase is:

* A USB-compatible [QR Code Scanner](https://www.amazon.com/dp/B06XD8MFFC?ref=ppx_yo2ov_dt_b_fed_asin_title\&th=1) ([UK version](https://www.amazon.co.uk/Barcode-Omnidirectional-Hands-Free-Automatic-Computer/dp/B07CYLVHSV/ref=asc_df_B07CYLVHSV?tag=bingshoppinga-21\&linkCode=df0\&hvadid=80745591571118\&hvnetw=o\&hvqmt=e\&hvbmt=be\&hvdev=c\&hvlocint=\&hvlocphy=162586\&hvtargid=pla-4584345061925766\&psc=1\&msclkid=81ebae8cc8721e47302bc4be6f56af89)), available on Amazon for $70
* A [USB-C adaptor](https://www.amazon.com/dp/B01GGKYXVE) ($10) ONLY IF the front desk computer only has USB-C ports

<figure><img src="/files/4TolZ927P2CB1mG1SiBV" alt=""><figcaption></figcaption></figure>

### Customer Checks-in

Once the QR Code Scanner (and the USB-C adaptor if needed) are plugged into the front desk computer, the scanner should work.

1. **Customer clicks the Check-in Button:** Before a Customer's Reservation or Event starts, a Check-in Button appears in the Reservation tab of the App.

<figure><img src="/files/KIkWu3ia1ElZuoSqh1bc" alt=""><figcaption></figcaption></figure>

The Customer sees a countdown until the button becomes clickable; when it ends, the bar expands and the Check-in Button appears.

<figure><img src="/files/h6tQpWBJPhh8HKTusF8M" alt=""><figcaption></figcaption></figure>

This timing is configurable, with the default being 15 minutes. If you have the Owner role, you can edit the check-in threshold on the Company Settings page of the Dashboard.

2. **Customer scans the QR code:** Clicking the Check-in Button shows a QR code (or verification) on the Customer's phone. The Customer waves it in front of the scanner, which buzzes to confirm the check-in.

<figure><img src="/files/77Gub1savrL9VkzQviMY" alt=""><figcaption></figcaption></figure>

### In the Dashboard

Clicking the Check-in button also flips the Check-in toggle on the Dashboard side panel, the same toggle an Admin at the Front Desk could flip manually when welcoming a Customer in.

<figure><img src="/files/aPWRS2EWQjGbnVjuiVDr" alt=""><figcaption></figcaption></figure>

There will also be a little notification in the bottom of the screen saying the check-in was successful, with the Customer's name visible.

<figure><img src="/files/76nzKOEetIInkcKjuqo5" alt=""><figcaption></figcaption></figure>


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