Check-in Button
Overview
QR Code Check-in lets a Club confirm a Customer's arrival for a Reservation or Event by scanning a QR code at the Front Desk, using a USB-compatible QR Code Scanner connected to the front desk computer.
The hardware to purchase is:
A USB-compatible QR Code Scanner (UK version), available on Amazon for $70
A USB-C adaptor ($10) ONLY IF the front desk computer only has USB-C ports
Customer Checks-in
Once the QR Code Scanner (and the USB-C adaptor if needed) are plugged into the front desk computer, the scanner should work.
Customer clicks the Check-in Button: Before a Customer's Reservation or Event starts, a Check-in Button appears in the Reservation tab of the App.
The Customer sees a countdown until the button becomes clickable; when it ends, the bar expands and the Check-in Button appears.
This timing is configurable, with the default being 15 minutes. If you have the Owner role, you can edit the check-in threshold on the Company Settings page of the Dashboard.
Customer scans the QR code: Clicking the Check-in Button shows a QR code (or verification) on the Customer's phone. The Customer waves it in front of the scanner, which buzzes to confirm the check-in.
In the Dashboard
Clicking the Check-in button also flips the Check-in toggle on the Dashboard side panel, the same toggle an Admin at the Front Desk could flip manually when welcoming a Customer in.
There will also be a little notification in the bottom of the screen saying the check-in was successful, with the Customer's name visible.
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