Membership tab of Venue

Overview

Configure default membership subscription settings at the venue (area) level. These defaults automatically apply when creating new memberships for that venue, saving time and ensuring consistency. If a venue doesn't have area-level defaults set, the system uses tenant-level defaults instead.

Use this feature when different venues have different membership policies, or when you want to streamline membership creation by pre-setting common values.

Set Subscription Defaults for a Venue

• Navigate to the Overview page from the Dashboard
• Click on the venue (area) you want to configure
• Click the Edit button to open the venue settings drawer
• Click on the Memberships tab
• Expand the Subscription Defaults panel

[SCREENSHOT NEEDED: Area drawer open with Memberships tab selected, showing Subscription Defaults panel expanded]

• Enter values for any of the following fields:

  • Default Min. Commitment (days): Minimum number of days a member must be subscribed before they can cancel
  • Default Min. Notice - Monthly (days): Minimum advance notice required for cancelling monthly subscriptions
  • Default Min. Notice - Yearly (days): Minimum advance notice required for cancelling yearly subscriptions
• Leave any field blank to inherit the tenant-level default for that setting
• Click Save to apply your changes

[SCREENSHOT NEEDED: Subscription Defaults panel with fields filled in, showing placeholder text "Inherit from tenant"]

When you create a new membership for this venue, these area-level defaults automatically populate the membership's commitment and cancellation notice settings. You can still override these defaults for individual memberships if needed.

How Defaults Are Applied

The system uses a hierarchy when setting membership defaults:

1. Area-level defaults (if set) - These are the values you configure in the Subscription Defaults panel
2. Tenant-level defaults (if area defaults are not set) - System-wide defaults configured at the tenant level
3. Zero (if neither area nor tenant defaults are set)

Example: If you set "Default Min. Commitment (days)" to 30 for a venue, all new memberships created for that venue will automatically have a 30-day minimum commitment. If you leave it blank, the system uses the tenant-level default instead.

Tips

• Set area-level defaults when venues have different policies (e.g., one venue requires 30-day notice, another requires 60-day notice)
• Leave fields blank if you want all venues to use the same tenant-level defaults
• You can still customize these values for individual memberships after creation
• Changes to area defaults only affect new memberships - existing memberships keep their current settings

You can set these defaults in the Company Settings page if you have the Owner role.