> For the complete documentation index, see [llms.txt](https://docs.podplay.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podplay.app/owners-playbook/new-to-podplay/pricing-models/court+-model.md). # Court+ Model ### Overview Court+ is a pricing model unique to PodPlay that resolves a Club's free-rider problem — Non-members joining a Member's discounted Reservation and benefiting from Membership perks without paying for a Membership themselves. The mechanism that closes the gap is the Day Pass Non-member Fee, charged to Non-members at check-in. #### The free-rider problem A Non-member books a private court for $60 and invites three Non-member friends. The court cost splits evenly, so each Non-member pays $15. A Member books the same court for $44 — a 27% Membership discount — and invites three Non-member friends. The cost splits to $11 each. The three Non-member friends get the Member's discounted rate without paying for a Membership themselves. For a deeper look at how this affects Membership economics, see [Evaluate Membership Models for Your Club](https://docs.podplay.app/owners-playbook/build-your-club/build-a-membership). ### Resolving the Free-rider Problem With Court+, the [Day Pass Non-member Fee](https://help.podplay.app/en/articles/5944385) ($n) is added to each Non-member's share at check-in. A Non-member books a private court for $60 — four Non-members pay $15 each, no Day Pass Fee applies because no one is benefiting from a Member rate. A Member books a private court for $44 — the Member pays $11, and each Non-member invitee pays $11 + $n at check-in. The Club picks any value for $n, and a given Non-member is charged it once per day regardless of how many Reservations they join. #### Day Pass Fee for Non-members The Day Pass Fee for Non-members is the resolution to the free-rider problem on Clubs running [Court+ pricing (Bill Splitting)](https://docs.podplay.app/payments/customer-payments/bill-splitting). It's an additional fee charged to a Non-member at check-in when they join a Member's Reservation. {% hint style="info" %} **Note:** The Day Pass Fee for Non-members is not available for international Clubs (outside the USA). 3DS security protocols on non-US credit cards make ad-hoc charges like the Day Pass Fee unreliable. {% endhint %} A Reservation Holder who is a Member [invites their friends](https://docs.podplay.app/reservations/customer-books-a-reservation#invite-friends-to-the-reservation), and one or more friends are Non-members. The Day Pass Fee is then charged to the Non-member at check-in via the [QR Code](https://docs.podplay.app/overview/how-to-use-the-check-in-button#customer-checks-in) or the [Unlock Door button](https://docs.podplay.app/overview/open-door-autonomous#unlock-door-button) for Autonomous venues. #### Booking flow On the Order Summary page — the last page before completing the booking — the Customer sees that a Non-member Fee will apply. After booking, the Reservation Holder is prompted to [invite their friends](https://docs.podplay.app/reservations/customer-books-a-reservation#invite-friends-to-the-reservation). The Day Pass Fee notification appears only when the Reservation Holder is a Member; it does not appear when the Reservation Holder is a Non-member. When the Reservation Holder is a Non-member, the Day Pass Fee does not apply. Non-members already pay the higher Non-member rate per hour and split it among participants, so adding a Day Pass Fee on top of that would double-charge the Non-member. When a friend clicks the invite, a confirmation pop-up details that the invitee will pay the additional Non-member Fee. The Reservation Holder can review the same Non-member Fee notice in their list of accepted invites. #### During check-in Who pays the Non-member Fee depends on the type of invite the Reservation Holder sent. With a "Paid invite (they pay)," the invitee is charged the Non-member Fee when they check in. With a "Free invite (you cover)," the Reservation Holder is charged the Non-member Fee at their own check-in. {% hint style="warning" %} **Important:** When a Club uses the Day Pass Fee for Non-members, every Customer in the Reservation must be checked in. Admins can verify this on the Overview page of the Dashboard. A green checkmark on the Reservation means all attendees are checked in. No checkmark means an Admin should open the Reservation and toggle Check-in for each remaining attendee. {% endhint %} ### Revenue protection With Court+, the Club is guaranteed Reservation revenue even when invitees fail to pay or cancel. On a charge failure, the Reservation Holder covers any invitee whose card declines after they accepted the invite. On a cancellation by an invitee, the balance of the court splits equally among the Reservation Holder and the remaining invitees, regardless of who originally accepted. For Non-members participating in the Reservation, only the individual Non-member pays their own $n — unless the Reservation Holder sent a "Free invite (you cover)," in which case the Reservation Holder pays the Non-member Fee on the invitee's behalf. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. 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