> For the complete documentation index, see [llms.txt](https://docs.podplay.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podplay.app/owners-playbook/new-to-podplay/pricing-models/spot+-advantages-and-disadvantages.md).

# Spot+ Advantages & Disadvantages

### Overview

Participants paid per spot per hour, with the spot rate equal to the court rate divided by the number of participants. Members got a discount on their spot rather than on the court. The Reservation Holder picked a time slot and a participant count, then invited the other participants. The Reservation Holder could elect to cover all, some, or none of the invitee spots.

{% hint style="warning" %}
Spot+ pricing is no longer available. Clubs should use [Court+ pricing (Bill Splitting)](https://help.podplay.app/en/articles/2385857) instead — see [Court+ Advantages and Disadvantages](https://help.podplay.app/en/articles/1031937). The information that follows is retained for historical context.
{% endhint %}

#### Customer advantages

* Fairness — everyone paid their own way.
* Medium friction — the Reservation Holder didn't need to collect money from invitees outside the App.
* Options — the Reservation Holder could cover invitee spots or not.

#### Customer disadvantages

* Foresight — the Reservation Holder needed to know who they were playing with at the time of booking.
* Process errors — the Reservation Holder had to select the correct participant count at booking.
* Increased price — if invitees declined, the Reservation Holder was on the hook for their spots.
* Poor experience — Reservation Holders were often surprised that invitees didn't join.
* Stick philosophy — the model penalized the Reservation Holder with a higher final cost when invitees didn't accept.
* Extra charge — invitees in a Reservation could end up paying more than the regular court rate if the participant count was wrong.
* Credits — the Reservation Holder could not cover invitee spots using [Credits](https://help.podplay.app/en/articles/836545).
* Coaching Lessons — the Reservation Holder could not split the cost of a [Coaching Lesson](https://help.podplay.app/en/articles/833537) with invitees.

#### Club advantages

* Resolved the Non-member free-rider problem.
* Headline pricing per Reservation Holder was lower, even at the same hourly court rate.

#### Club disadvantages

* Operationally intensive with more room for error — the Front Desk had to ensure invitees accepted the invite, or the Club lost spot revenue.
* Staff became enforcers, chasing invitees to accept invitations.
* Staff had to update Reservations from the Dashboard for changing participant counts.
* Staff had to charge for differing participant counts or refund no-shows.
* The model introduced a "Stick" in the Customer experience.


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