> For the complete documentation index, see [llms.txt](https://docs.podplay.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podplay.app/payments/status-flags.md).

# Status Flags

### Overview

Status Flags are markers next to a Customer's purchase that tell an Admin what is happening with that purchase at a glance.

<figure><img src="/files/kOLttZmdhhnu99tRfsks" alt=""><figcaption></figcaption></figure>

They appear on the Purchase Page of the Dashboard and within the Purchase tab of the Reservation or Event side panel.

<figure><img src="/files/elWONCop363EYiWTe5W4" alt=""><figcaption></figcaption></figure>

Click the blue hyperlink to the left of a Status Flag to look further into the purchase.

#### What each Status Flag means

* **Confirmed** — the purchase, or part of it, has been captured

<figure><img src="/files/iceaN6I1MeZcErDFSUVv" alt=""><figcaption></figcaption></figure>

* **Pending** — the system is trying to capture a payment from the Customer

<figure><img src="/files/vjrw4zsP6tCGhfT4LDWB" alt=""><figcaption></figcaption></figure>

* **Draft** — a purchase was initiated and never completed by the system

<figure><img src="/files/FEvEnmGLnbFWSK9CKulj" alt=""><figcaption></figcaption></figure>

* **Settling in X-time** — the system will attempt to capture payment after the countdown ends

<figure><img src="/files/3fgKCSB59DILiE38nNHg" alt=""><figcaption></figcaption></figure>

* **Canceled** — the Customer or an Admin canceled the purchase

<figure><img src="/files/e4iqorOoFy4BwlIZg6G1" alt=""><figcaption></figcaption></figure>

* **Refunded** — an Admin refunded the Customer for some or all of the purchase

<figure><img src="/files/fh7buWTermmxtS9Iavtt" alt=""><figcaption></figcaption></figure>

* **Charge Failed** — the system could not capture the purchase and an Admin needs to act

<figure><img src="/files/CnZnvgXXpxaXIIoPD9Eb" alt=""><figcaption></figcaption></figure>

* **Expired** — a hold that was not captured within 7 days of authorization, which happens when a Reservation or Event is canceled

<figure><img src="/files/927jWGPAQBELnbgcJoa0" alt=""><figcaption></figcaption></figure>

* **Processing** — the Customer has completed payment and Stripe is waiting to receive the funds, normally through ACH payments

<figure><img src="/files/xv11lymWwHup6jAypMxn" alt=""><figcaption></figcaption></figure>

* **Creating** — while this should rarely happen, it the response from Stripe didn’t reach the server immediately, and I should change to Captured after a browser refresh


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