Using Credits with Bill Splitting

Overview

When a Customer uses Credits and invites friends to split the bill, three rules govern how Credits behave:

1. Credits can be used by the Reservation holder to pay for their spot or portion of the bill.
2. If a Free Invite is sent, Credits apply to the invitee's spot or portion of the bill. This applies only to the Court+ pricing strategy, not the Spot+ pricing strategy.
3. If more Credits were used to book the Reservation than are needed for the Reservation Holder's portion, the extra Credits are returned to the Reservation Holder once the bill settles. The examples below walk through each case.

Situation 1: Credits applied to the Reservation Holder

Customer A books a $20 Reservation for two people and uses $10 in Credits during the booking flow. Customer A has a $10 hold on their credit card (CC), the remaining cost of the Reservation. Customer A invites Customer B, who has a $10 hold on their CC for half of the Reservation. When the Reservation is over:

• Customer A has no charge on their CC (the hold is released)
• Customer B is charged $10 for half of the Reservation

Situation 2: Credits applied and returned to the Reservation Holder

Customer A books a $40 Reservation for four people and uses $30 in Credits during the booking flow. Customer A has a $10 hold on their CC, the remaining cost of the Reservation. Customer A invites Customers B, C, and D and does not want to pay for their spots. Customer B has $10 in Credits and uses them to accept the invitation and pay their 1/4 portion. Customers C and D have no Credits and each have a $10 hold on their CC for the remaining half of the Reservation. When the Reservation is over:

• Customer A has no charge on their CC and has $20 in Credits returned to their Profile
• Customer B has their Credits reduced by $10
• Customers C and D each pay $10 with their CC on file

Situation 3: Credits apply to a Free Invitation for 2 players

Customer A books a $20 Reservation for two people and uses $15 in Credits during the booking flow. Customer A has a $5 hold on their CC, the remainder of the Reservation's cost. Customer A invites Customer B for Free (pays for their spot), so Customer B has no hold on their CC. When the Reservation is over:

• Customer A has a $5 charge on their CC
• Customer B is not charged anything

Situation 4: Credits apply to a Free Invitation for 4 players

Customer A books a $40 Reservation for four people and uses $30 in Credits during the booking flow. Customer A has a $10 hold on their CC, the remaining cost of the Reservation. Customer A wants to pay for their friends' spots and sends a Free Invite to Customers B, C, and D. Customers B, C, and D have no hold on their CC. When the Reservation is over:

• Customer A has a $10 charge on their CC
• Customers B, C, and D are not charged anything

Situation 5: Credits returned to the Reservation Holder

Customer A books a $20 Reservation for two people and uses $15 in Credits during the booking flow. Customer A has a $5 hold on their CC, the remainder of the Reservation's cost. Customer A invites Customer B, who has a $10 hold on their CC for half of the Reservation. When the Reservation is over:

• Customer A has no charge on their CC (the $5 hold is released) and has $5 in Credits returned to their Profile
• Customer B is charged $10 for half of the Reservation