> For the complete documentation index, see [llms.txt](https://docs.podplay.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podplay.app/play-passes/create-and-manage-package-templates/set-up-lesson-passes/apply-a-lesson-pass-for-a-different-coach.md). # Apply a Lesson Pass for a Different Coach {% hint style="info" %} This feature is in development. {% endhint %} {% hint style="warning" %} This applies only to Locations whose **Booking engine** is **Legacy**. With the **Unified** booking engine, a Lesson Pass applies only to the Coaches or Coach tier it names, and staff cannot apply it to a different Coach. {% endhint %} ### Overview When Club staff books a private Lesson **on behalf of a Customer** in the Dashboard, the Customer may only have Lesson Passes for a Coach who is not the one teaching. The system can apply a **single-coach** Lesson Pass for that other Coach so the Customer still gets the Coaching discount. {% hint style="info" %} **Use this when** you are staffing a Lesson with Coach A and the Customer’s remaining Lesson Passes are limited to Coach B. **Customers checking out in the App never see this option**. {% endhint %} ### When offered * You are booking for another Customer (staff on-behalf checkout) * **Use all available Passes** is on * The selected (teaching) Coach has **no** matching Lesson Pass * The Customer has at least one remaining **single-coach** Lesson Pass for a different Coach * The Pass is not limited by **Coach tier** and is not a multi-Coach list {% hint style="info" %} Tier-scoped and multi-Coach Lesson Passes are never [**Remapped**](https://docs.podplay.app/coaches/manage-coach-tiers/coach-payments-and-payouts/coach-payouts-when-a-lesson-pass-is-used#lesson-pass-is-remapped). Only passes limited to exactly one Coach can be applied this way. {% endhint %} If several [Remappable](https://docs.podplay.app/coaches/manage-coach-tiers/coach-payments-and-payouts/coach-payouts-when-a-lesson-pass-is-used#lesson-pass-is-remapped) Passes exist, the system suggests one: highest remaining quantity first, then the Package that expires soonest, then Coach name. ### How to apply or decline * Start a Reservation for the Customer and select the teaching Coach as usual * Open payment / checkout details for the booking * When a remappable pass exists, look for a message such as: the Customer only has passes for Coach B — apply that pass to this lesson with Coach A? \[SCREENSHOT NEEDED: Booking payment details showing the Lesson Pass remap confirm alert with Apply pass and Don't apply] * Click **Apply pass** to use the suggested Lesson Pass * Or click **Don't apply** to leave coaching charged normally (no Lesson Pass redemption) After you apply: * Coaching is discounted like a normal Lesson Pass redemption * Remaining Lesson Pass count decreases * A confirmation shows that the **teaching** Coach will be paid the Lesson Pass payout amount minus club fee \[SCREENSHOT NEEDED: Booking payment details after Apply pass, showing teaching coach payout confirmation and Clear Lesson Pass override] * Click **Clear Lesson Pass override** if you need to remove the remap before confirming the booking ### What the Customer pays * Same Lesson Pass discount rules as a matching Coach (including **Max students** and **Includes court fee**) * Declining the remap leaves coaching at the normal rate; remaining Lesson Passes are unchanged ### How the teaching Coach is paid Remapping does **not** change payout formulas. The Coach who teaches the lesson is paid using the usual Lesson Pass payout rules: * Membership Lesson Pass → teaching Coach’s list rates for the covered time * Purchased Lesson package → package price divided across all pass units in that package * Club / coach split → from the pass if set, otherwise the **teaching** Coach’s tier PodPlay does **not** pay at the remapped Coach’s rate. For full payout detail, see [Coach Payouts When a Lesson Pass Is Used](/coaches/manage-coach-tiers/coach-payments-and-payouts/coach-payouts-when-a-lesson-pass-is-used.md). ### Tips * This only appears on Dashboard bookings you make for a Customer — not on the Customer app or web checkout * Turning off Pass use clears any remap in progress * For setup of Lesson Pass fields, see [Set Up Lesson Passes](/play-passes/create-and-manage-package-templates/set-up-lesson-passes.md) --- # Agent Instructions This documentation is published with GitBook. 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