> For the complete documentation index, see [llms.txt](https://docs.podplay.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podplay.app/pro-system/rating-systems/filter-customers-by-rating.md).

# Filter by Rating

### Overview

On the **All Customers** tab of the **Customers** page, staff can filter the customer list by DUPR or WPR rating range. Use this when you need to find players within a skill band — for example, everyone rated 3.5–4.0 DUPR Doubles, or WPR Social players above a minimum rating — without opening each profile individually.

The filter uses each Customer's **effective rating**: if your club has set a club rating override on their Profile, that override is used instead of the official provider score. See [DUPR Ratings](/pro-system/rating-systems/dupr-ratings.md) (DUPR Rating Override section).

Rating filters appear only when **DUPR** and/or **WPR** is enabled for your club under **Company Settings → Ratings**. Custom club ratings are not available in this filter.

### Filter the customer list

1. Navigate to **Customers** in the Admin Dashboard.
2. Open the **All Customers** tab.
3. Expand **Filters** if it is collapsed.
4. Click **More Filters**.
5. In the rating section:
   * If both DUPR and WPR are enabled, choose **Rating** (DUPR or WPR).
   * Choose the rating type:
     * **DUPR:** Singles or Doubles
     * **WPR:** Social or Competition
   * Enter a **Min** rating, a **Max** rating, or both.
6. Click **Close** on the More Filters panel.

<figure><img src="https://29730733-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvxoNuJiMibWwb1kotX38%2Fuploads%2FdMSnMmMg5rwKGKLCVkwM%2FScreenshot%202026-09-03%20at%2014.10.37.png?alt=media&amp;token=e8cca234-3a6d-4b99-b77e-f8b3ffbfcff5" alt=""><figcaption></figcaption></figure>

The customer list updates automatically. Customers without a rating for the selected provider and type are excluded.

### Read the results

When a rating filter is active:

* The **Tenure** column becomes a rating column labeled for your selection (for example, **DUPR Doubles** or **WPR Social**).
* Each row shows that Customer's effective rating for the selected type.
* A rating followed by an asterisk (\*) means a **Club override** is in use. Hover the value to see the **Club override** tooltip.

### Combine with other filters

Rating filters work alongside the other **All Customers** filters:

* **Search** (name, email, or phone)
* **Location**
* **Roles**
* **Tenure Start** / **Tenure End**
* **Min Age** / **Max Age**

Use **Clear** next to **More Filters** to remove all filters, including the rating range.

### Export filtered customers

If your role can export customers, the **Export** button on the **All Customers** tab includes the active rating filter in the exported list. Export the CSV after applying the rating range to download only matching Customers.

### Tips

* You can set only a minimum, only a maximum, or both. At least one bound is required for the filter to apply.
* Rating filters are available on **All Customers** only, not on the **Members** tab.
* Customers who have never connected DUPR or WPR and have no club override for that dimension will not appear in filtered results.
* To adjust a Customer's effective rating for event eligibility, see [DUPR Ratings](/pro-system/rating-systems/dupr-ratings.md) (override section) or your club's WPR override settings on their Profile.


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