Filter by Rating

Overview

On the All Customers tab of the Customers page, staff can filter the customer list by DUPR or WPR rating range. Use this when you need to find players within a skill band — for example, everyone rated 3.5–4.0 DUPR Doubles, or WPR Social players above a minimum rating — without opening each profile individually.

The filter uses each Customer's effective rating: if your club has set a club rating override on their Profile, that override is used instead of the official provider score. See DUPR Ratings (DUPR Rating Override section).

Rating filters appear only when DUPR and/or WPR is enabled for your club under Company Settings → Ratings. Custom club ratings are not available in this filter.

Filter the customer list

1. Navigate to Customers in the Admin Dashboard.
2. Open the All Customers tab.
3. Expand Filters if it is collapsed.
4. Click More Filters.
5. In the rating section:

   • If both DUPR and WPR are enabled, choose Rating (DUPR or WPR).
   • Choose the rating type:

     • DUPR: Singles or Doubles
     • WPR: Social or Competition
   • Enter a Min rating, a Max rating, or both.
6. Click Close on the More Filters panel.

The customer list updates automatically. Customers without a rating for the selected provider and type are excluded.

Read the results

When a rating filter is active:

• The Tenure column becomes a rating column labeled for your selection (for example, DUPR Doubles or WPR Social).
• Each row shows that Customer's effective rating for the selected type.
• A rating followed by an asterisk (*) means a Club override is in use. Hover the value to see the Club override tooltip.

Combine with other filters

Rating filters work alongside the other All Customers filters:

• Search (name, email, or phone)
• Location
• Roles
• Tenure Start / Tenure End
• Min Age / Max Age

Use Clear next to More Filters to remove all filters, including the rating range.

Export filtered customers

If your role can export customers, the Export button on the All Customers tab includes the active rating filter in the exported list. Export the CSV after applying the rating range to download only matching Customers.

Tips

• You can set only a minimum, only a maximum, or both. At least one bound is required for the filter to apply.
• Rating filters are available on All Customers only, not on the Members tab.
• Customers who have never connected DUPR or WPR and have no club override for that dimension will not appear in filtered results.
• To adjust a Customer's effective rating for event eligibility, see DUPR Ratings (override section) or your club's WPR override settings on their Profile.