For the complete documentation index, see llms.txt. This page is also available as Markdown.

Add a Phone Number

There are two ways to add a phone number to a Customer’s Profile:

  • From the front-end App

  • From the Dashboard

From the App

The Customer would:

  1. Click on the More tab (bottom right button)

  2. Click on Account (top button)

  3. Click on Account Info (top button)

  4. Click on Phone

  5. Enter the phone number

  6. Click the Send Code button

    1. The system will then verify the phone number by sending the Customer a code

  7. Enter the code received via text message into the App

For international phone numbers, when the Customer clicks on the “Phone” button in the Account Info section, if the flag the Customer sees belongs to their country, they do not need to add +CODE. If the flag they see does not belong to their country, the Customer can either:

  • Choose the country with the flag dropdown

    • Then add the phone number without +CODE

  • Add +CODE [number]

    • This will choose the flag for you

From the Dashboard

A staff member can:

  1. Navigate to the Customer Page

  2. Search for the specific Customer

  3. Click on the Customer’s Account

  4. Notice the side panel pops-up

  5. Click the pencil icon next to Phone Number (top of the Overview tab)

  6. Enter a phone number

  7. Click the blue Save button

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