For the complete documentation index, see llms.txt. This page is also available as Markdown.

Content Management System (CMS)

Overview

Your logo is a branding asset that overlays on a Quick, Custom, or Enhanced Replay, and a short video can be Pre-roll for Instant Replays. In this way, all generated Replays carry your Club's identity.

To understand more about the visuals of your logo over Replays, check out Watermarks & Ads on Replays.

Asset types

A Logo is a PNG or JPEG image overlaid on the Replay video, placed at a configurable position on the frame (bottom-right or bottom-center). Supported formats are .png, .jpg, and .jpeg. A Pre-roll is a short video appended to the end of the Replay clip. Supported formats are .mp4, .mov, and .webm. Assets upload to a shared library available to all Replay Servers in your Environment.

There are three different levels to the CMS page.

Company level

  • Click on the Company Settings tab at the top to pull up environment-wide options (useful if you have several Venue locations).

  • Drag from any folder or desktop from your computer and add a logo to the Replay Logo's gray area.

  • Click on Browse library to open an additional side panel to the right to review the branding assets in your Replay Server. Click on the >> Collapse button to hide the library of assets.

Area level

  • Click on the gear icon to edit the Replay Watermark added to your Quick, Custom, and Enhanced Replays for all courts or tables.

  • Clicking on Preview branding will show a visual for how the Replays look with the logos added.

If you are applying a specific branding asset to an Area, the Area's name will have Area-Specific Override in a blue tag added to the Venue's name. This is also visible in the Branding column in a teal color tag labeled Area.

Court level

  • Click on the gear icon to edit the Replay Watermark added to your Quick, Custom, and Enhanced Replays for a single court or table.

  • Clicking on the picture icon will show a visual for how the Replays look with the logo added to a specific court or table.

If you are applying a specific branding asset to a court or table, the court will have a Screen Override tag in blue.

Uploading Assets

Clicking on any gear icon will pull up a side panel where you can edit your Watermark logo on the Area level or Court level.

Single Branding Asset

If a single logo is added as your branding asset to the Company level, the Area level, or the Court level, that logo will be used on your Replays.

Multiple Branding Assets

When two or more logos are added as your branding asset to the Company level, the Area level, or the Court level, that logo will be used on your Replays in a cycle. In an example:

There's an Event where 10 Replays are captured

  • Logo 1 is used when the 1st Replay is captured

  • Logo 2 is used when the 2nd Replay is captured

  • Logo 1 is used when the 3rd Replay is captured

  • Logo 2 is used when the 4th Replay is captured

  • Logo 1 is used when the 5th Replay is captured

Etcetera.

Preview On-device Branding Assets

To verify what's currently installed on a device:

  • Click on Preview branding at the Area level, or

  • Clicking on the picture icon at the Court level

Both options will open a pop-up window showcasing how the logo will look on the Replay.

Click on the X or the Close button to minimize the pop-up window.

Preview the Pre-roll

To review the Instant Replay Pre-roll uploaded:

  • Book a Reservation or Event on the table or court

  • Walk over to the table or court

  • Generate a Replay on the Kiosk

  • Look at Monitor above your head

  • Watch the Instan Replay Pre-roll

Troubleshooting

"Cannot reach device" when viewing on-device status: The device may be offline or unreachable from the API server. Confirm it's connected and reporting heartbeats. Logo or Pre-roll not appearing in generated Replays:

  • Verify the assets are assigned and saved in Advanced Settings.

  • Check that the asset files exist on the device using the eye-icon preview buttons.

  • Restart the service if the configuration was changed recently.

  • If a logo previews as blank or won't render, re-upload the image and confirm it appears in the preview before assigning it again.

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