Types of Replays

Replays let Customers capture and share moments from their gameplay. PodPlay supports four Replay types:

1. Quick Replays
2. Instant Replays
3. Custom Replays
4. Enhanced Replays

Each has its own length, delivery method, and pricing.

Replays are available to any Club on the Pro or Autonomous(+) Tier. Enhanced Replays require Pro Monitors with the PB Vision integration enabled.

Quick Replays

• Length: Quick Replays are 25-second clips

  • Adjusting Length: Anyone with the Owner role can navigate to the Company Settings page of the Dashboard and change the length for Quick Replays, up to 45-seconds
  • Adjusting Length / location: Anyone with the Owner role can navigate to the Venue page of the Dashboard and set a custom length for Quick Replays, up to 45-seconds, by location
• Capture: Customers can capture Quick Replays during a Reservation or Event each time they press the Replay button on the kiosk or the Play Button at the baseline of the court
• Review: After the Reservation or Event ends, every captured Quick Replay is emailed to all Attendees and is stored on their Profile in the App
• Cost: Quick Replays, by default, cost $0.50 per Replay and are charged to the Reservation holder as the system does not know who pressed the button

  • Adjusting Cost: Anyone with the Owner role can navigate to the Company Settings page of the Dashboard and change the cost for Quick Replays
  • Adjusting Cost / Location: Anyone with the Owner role can navigate to the Venue page of the Dashboard and change the cost for Quick Replays, by location
• Ads: It is possible to place a watermark logo on a Quick Replay
• Value: Customers become content generators for your Club when they post cool Replays to social media

Instant Replays

• Length: Instant Replays are the last 10-seconds drawn from the most recent Quick Replay

  • Adjusting Length: The amount of time an Instant Replay shows is not adjustable
• Capture: Customers can capture Instant Replays during a Reservation or Event each time they press the Replay button on the kiosk or the Play Button at the baseline of the court
• Review: They play on the court Scoreboard immediately after a Quick Replay is captured, beginning with a 3-second swipe animation that crosses over the score, then the last 10-seconds of the Quick Replay

  • Not visible: If a Customer presses the Skip button on the kiosk, Instant Replays will not show again for the duration of that Reservation or Event; to show Instant Replays on the Scoreboards again, press the Show button to restore them
• Cost: There is no cost for an Instant Replay
• Ads: It is possible to place a watermark logo on the swipe screen before the Instant Replay is shown on the Scoreboard
• Value: Customers can watch the last 10-seconds of a Quick Replay on the Scoreboard above the court for a fun review of what just happened in the game

Custom Replays

• Length: Custom Replays are between 1 and 60 minutes long

  • Adjusting Length: The length of the Custom Replay is set by the Customer ordering it from the App or the Admin ordering it in the Dashboard
• Capture: They can be captured once the Reservation or Event has ended by the Customer from the App or by an Admin from the Dashboard
• Review: Once a Custom Replay is ordered, the Customer who paid for the Custom Replay receives it via email 15 - 30 minutes after purchase
• Cost: Pricing is configured per Club, with default Customer-facing prices running $5 for up to 14 minutes, $10 for 15 to 29 minutes, and $15 for 30 to 60 minutes

  • Adjusting Cost / Location: Anyone with the Owner role can navigate to the Venue page of the Dashboard and change the cost for Custom Replays; prices for the Custom Replays are set on the Venue page only; if prices are adjusted, the recommended rate is at lowest $0.10 / minute
• Ads: The same watermark logo places on the Quick Replay is also on the Custom Replay
• Value: Coaches often use Custom Replays for post-lesson instruction

Enhanced Replays

• Length: Enhanced Replays are between 1 and 60 minutes long

  • Adjusting Length: The length of the Enhanced Replay is set by the Customer ordering it from the App or the Admin ordering it in the Dashboard
• Capture: They can be captured once the Reservation or Event has ended by the Customer from the App or by an Admin from the Dashboard
• Review: Once a Custom Replay is ordered, the Customer who paid for the Enhanced Replay receives it via email 45 - 90 minutes after purchase
• Cost: Pricing is configured per Club, with default Customer-facing prices set to $0.25 / minute

  • Adjusting Cost / Location: Anyone with the Owner role can navigate to the Venue page of the Dashboard and change the cost for Enhanced Replays; prices for the Enhanced Replays are set on the Venue page only; if prices are adjusted, the floor price can be set is $0.15 / minute (anything above the floor is Club revenue, recommended Customer-facing rate is $0.25 / minute or higher)
• Ads: The Club's watermark logo is also on the Enhanced Replays
• Value: Enhanced Replays are Custom Replays with PB Vision's AI analytics layered on top, and each Enhanced Replay returns shot breakdowns, court coverage heat maps, tendencies, and a DUPR-scale rating based on actual match performance

FAQs

What is the video retention policy?

Click here to learn more about the video data retention policy.