Book with Cash (or Check)

Overview

The Cash option is used for bookings when there is a payment from a Customer that is outside the PodPlay system. While the system will track the revenue of this Cash, there is no formalized way for the system to know that Cash was handed from a Customer to an employee.

If your Club does not accept Cash, skip over this article.

Staff Books for the Customer

A Customer cannot book a Reservation or join an Event using Cash (or Check) unless they are at the Club and assisted by a staff member at the front desk.

For a staff member to help a Customer book using Cash, they can create a private Reservation for the Customer from the Overview page of the Dashboard:

1. Click, drag, and highlight the Customer's preferred time
2. Release your mouse
3. Notice the side panel appears
4. Search for the Customer's name (unique by email)
5. Click on the blue Book button
6. Select the Cash payment method in the pop-up window
7. Finalize the Reservation booking
8. Collect any Cash from the Customer

End-of-day Reconciliation

Because all Cash payments are tracked by the system, the Club GM should check for any Cash payments at the end of the day and count the Cash received to ensure all payments were collected.