> For the complete documentation index, see [llms.txt](https://docs.podplay.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podplay.app/reservations/admin-creates-reservation/book-a-reservation-on-behalf-of-a-customer-for-free.md).

# Book for Free

{% hint style="danger" %}
When a Reservation is booked for `Free`, any **additional Customers added to the Reservation will not be charged** because everything in the Reservation is considered free-of-charge.
{% endhint %}

On the Overview page of the Dashboard, employees can create a Customer's private Reservation for free by:

1. Select the desired day, time, and court
2. Search for the Customer's name (unique by email)
3. Click the `Book` button
4. Update the charge type for `Free`
5. Click the `Book` button in the pop-up window
6. Notice the `Payment Method` is `Free`

When the front desk books a Reservation that is free, the system does not process any charges and the reservation is confirmed immediately. If the front desk creates a Reservation on behalf of a Customer and it's not free, all charges would go through as expected.

{% @supademo/embed url="<https://app.supademo.com/demo/cmovtxx0303styq3kzreahyds>" demoId="cmovtxx0303styq3kzreahyds" %}

Reservations booked for free are also the pinkish/red color on the Dashboard. This color denotes something in the Dashboard that has been created BY an employee. To learn more, read about [color-coding on the Overview page](https://podplay.gitbook.io/docs/owners-playbook/venue/the-dashboard#color-coding-on-the-overview-page).

<figure><img src="https://29730733-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvxoNuJiMibWwb1kotX38%2Fuploads%2Fqe93f02Jm5y9pLV7dLEI%2FScreenshot%202026-05-07%20at%2014.51.25.png?alt=media&amp;token=314aa4b6-e3b7-4ae2-b60c-f9e0b4b08cc3" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.podplay.app/reservations/admin-creates-reservation/book-a-reservation-on-behalf-of-a-customer-for-free.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
