Activity Log
Overview
Multiple areas of the Dashboard include an Activity Log, or Logs tab. This log provides a full history of changes made to a Customer's Profile, a Reservation, an Event, or changes inside higher-level administrative pages (Company Settings, Memberships, Venues, Templates); whether the change was made by the Customer themselves or by an Admin. Each entry records who made the change, when it was made, and the before/after values.
Staff with Viewer, Front Desk, Manager, or higher can open Activity Logs for all Customers (and the global Activity Logs page) when the activity feed feature is enabled for your club. Lower operational roles do not get this page.
How to Access
Open the Activity Logs page from the Dashboard menu, or open a resource and look for a
Logstab (for example on a Customer Profile)Review the changes
Reading a Log Entry
Each entry in the Activity log includes:
Actor — the name of the Customer or Admin who made the change
Description — a plain-language summary of what changed, including before and after values where applicable
Date & Time — when the change occurred
What Gets Logged
Below are examples, with the full list at the bottom.
Profile Changes
Name change
Logan Tronco changed name from Logan Logger to Logan Tronco
Phone number change
Logan Tronco changed phone number from none to ***2244
Email change
Logan Tronco changed email from email@email.com to email@podplay.com
Gender change
Logan Tronco changed gender from Male to Prefer not to say
Birthday change
Logan Tronco changed birthday from 03/04/1991 to 03/20/1991
Membership Events
Membership sign up
Membership subscription "Angel" was created
Membership cancellation
Membership subscription "Angel" was cancelled
Price or billing date change
Membership subscription "Angel" updated: next charge date from 04/30/2026 to 05/15/2026; next grant date from 05/02/2026 to 05/17/2026
Membership pause
Membership subscription "Angel" was paused for 4 weeks (04/17/2026 – 05/15/2026)
Membership unpause
Membership subscription "Angel" was unpaused
Passes & Packages
Package added
Package "Starter Pack" assigned
Package removed
Package "Starter Pack" canceled
Expiration date changed
Package "Starter Pack": Expiration date changed from 04/30/2026 to 05/30/2026
Admission applied
Items from "Starter Pack" applied as admission
Payment Methods
Payment method added
Logan Tronco added a payment method (Visa ****4242)
Default payment method changed
Logan Tronco changed default payment method for booking (Visa ****4242)
Payment method removed
Logan Tronco removed a payment method (Visa ****4242)
Kids
Kid added
Added kid Liam Tronco
Kid updated
Updated kid Liam Tronco — name changed from Liam Logger to Liam Tronco; gender changed from Male to Female
Kid removed
Removed kid Liam Tronco
Event Attendance
Added to attendee list
Added to event Thursday Night Pickleball
Removed from attendee list
Removed from event Thursday Night Pickleball
Added to waitlist
Added to waitlist for event Thursday Night Pickleball
Removed from waitlist
Removed from waitlist for event Thursday Night Pickleball
Waitlist position changed
Waitlist position changed from 3 to 1 for event Thursday Night Pickleball
Full Action List
Each tab below is a list of the actions someone can take that will hit the Activity Log.
Attendee added
EVENT_ATTENDEE_ADDED
Attendee removed
EVENT_ATTENDEE_REMOVED
Attendee guests changed
EVENT_ATTENDEE_GUESTS_MODIFIED
Coach added
EVENT_COACH_ADDED
Coach removed
EVENT_COACH_REMOVED
Court added
EVENT_COURT_ADDED
Court removed
EVENT_COURT_REMOVED
Court updated
EVENT_COURT_UPDATED
Event cancelled
EVENT_CANCELLED
Event created
EVENT_CREATED
Event rescheduled
EVENT_RESCHEDULED
Event updated
EVENT_FIELDS_UPDATED
No-show charged
EVENT_NO_SHOW_CHARGED
Notes changed
EVENT_NOTES_CHANGES
Waitlist added
EVENT_WAITLIST_ADDED
Waitlist removed
EVENT_WAITLIST_REMOVED
Waitlist reordered
EVENT_WAITLIST_REORDERED
Experience created
POD_CREATED
Experience deleted
POD_DELETED
Experience updated
POD_UPDATED
Membership created
MEMBERSHIP_CREATED
Membership deleted
MEMBERSHIP_DELETED
Membership updated
MEMBERSHIP_UPDATED
Memberships regranted
PACKAGE_TEMPLATE_MEMBERSHIPS_REGRANTED
Template created
PACKAGE_TEMPLATE_CREATED
Template deleted
PACKAGE_TEMPLATE_DELETED
Template updated
PACKAGE_TEMPLATE_UPDATED
Attendee added
EVENT_ATTENDEE_ADDED
Attendee removed
EVENT_ATTENDEE_REMOVED
Coach added
EVENT_COACH_ADDED
Coach removed
EVENT_COACH_REMOVED
Court updated
EVENT_COURT_UPDATED
Group size changed
EVENT_FIELDS_UPDATED
Notes Changed
EVENT_NOTES_CHANGED
Reservation cancelled
EVENT_CANCELLED
Reservation created
EVENT_CREATED
Reservation rescheduled
EVENT_RESCHEDULED
Notes changed
SERIES_NOTES_CHANGED
Series cancelled
SERIES_CANCELLED
Series created
SERIES_CREATED
Series settled
SERIES_SETTLED
Series updated
SERIES_FIELDS_UPDATED
Visibility schedule removed
SERIES_VISIBILITY_SCHEDULE_REMOVED
Account activated
USER_UNBLOCKED
Account created
USER_CREATED
Account deactivated
USER_BLOCKED
Birthday changed
USER_BIRTHDAY_CHANGED
Child added
USER_KID_CREATED
Child removed
USER_KID_DELETED
Child updated
USER_KID_UPDATED
Email changed
USER_EMAIL_CHANGED
Enrolled
MEMBERSHIP_SUBSCRIPTION_CREATED
Gender changed
USER_GENDER_CHANGED
Location added
USER_AREA_ADDED
Location removed
USER_AREA_REMOVED
Name changed
USER_NAME_CHANGED
Package assigned
PACKAGE_ASSIGNED
Package cancelled
PACKAGE_CANCELLED
Package item redeemed
PACKAGE_ITEM_REDEEMED
Package updated
PACKAGE_UPDATED
Payment method added
USER_PAYMENT_METHOD_ADDED
Payment method changed
USER_PAYMENT_METHOD_CHANGED
Payment method removed
USER_PAYMENT_METHOD_REMOVED
Phone number changed
USER_PHONE_NUMBER_CHANGED
Role updated
ROLE_UPDATED
Subscription cancelled
MEMBERSHIP_SUBSCRIPTION_CANCELLED
Subscription downgraded
MEMBERSHIP_SUBSCRIPTION_DOWNGRADED
Subscription paused
MEMBERSHIP_SUBSCRIPTION_PAUSED
Subscription plan switched
MEMBERSHIP_SUBSCRIPTION_PLAN_SWITCHED
Subscription reactivated
MEMBERSHIP_SUBSCRIPTION_REACTIVATED
Subscription unpaused
MEMBERSHIP_SUBSCRIPTION_UNPAUSED
Subscription updated
MEMBERSHIP_SUBSCRIPTION_UPDATED
Subscription upgraded
MEMBERSHIP_SUBSCRIPTION_UPGRADED
User notes changed
USER_NOTES_CHANGED
Bio changed
COACH_BIO_CHANGED
Location added
COACH_LOCATION_ADDED
Location removed
COACH_LOCATION_REMOVED
Notice cushion changed
COACH_NOTICE_CUSHION_CHANGED
Payments account connected
COACH_PAYMENTS_ACCOUNT_CONNECTED
Payments account disconnected
COACH_PAYMENTS_ACCOUNT_DISCONNECTED
Payments account setup completed
COACH_PAYMENTS_ACCOUNT_ENABLED
Photo changed
COACH_PHOTO_CHANGED
Rates changed
COACH_RATES_CHANGED
Short name changed
COACH_SHORT_NAME_CHANGED
Slug changed
COACH_SLUG_CHANGED
Student added
COACH_STUDENT_ADDED
Student removed
COACH_STUDENT_REMOVED
Students list toggled
COACH_STUDENTS_LIST_TOGGLED
Switch cushion changed
COACH_SWITCH_CUSHION_CHANGED
Tier changed
COACH_TIER_CHANGED
Type changed
COACH_TYPE_CHANGED
FAQs
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