> For the complete documentation index, see [llms.txt](https://docs.podplay.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podplay.app/support-and-troubleshooting/dashboard-support.md).

# Need Help?

When inside the Dashboard, there is a **`[?]`** button in the bottom left corner of the screen.

<figure><img src="/files/O7sVLJnmcSOZC6Em7DQB" alt=""><figcaption></figcaption></figure>

By clicking on this **`[?]`** button, a small window will appear.

<figure><img src="/files/ni7Q06cnoVMzbAXeulXd" alt=""><figcaption></figcaption></figure>

The different options (a selection of support paths) in the pop-up window are:

* **GET HELP**
  * [**Ask Alfie**](/support-and-troubleshooting/dashboard-support/my-app-is-not-working.md#alfie-the-podplay-ai) — ask Alfie the AI a question; Alfie is reading the knowledge base and can act as a PodPlay CSM, answering questions about system functionality
  * [**Submit a Request**](https://tickets.podplay.app/) — this is a hyperlink to the Ticket Portal where you can submit a request to the PodPlay team
* **LEARN**
  * **Doc Center** — this is a hyperlink to the standing documentation center (you're in it!)
  * **Product Demos** — this is a new side panel with educational demonstrations (they're littered within this doc center already)
* **ACADEMY COURSES**
  * **Managers and Staff** — must-know day-to-day operating knowledge for all Club employees
  * **Coach Management** — all about Coaching inside the system
  * **Owner's Playbook** — high-level admin pages, more to come on this in the near future
* **WHAT’S NEW**
  * [**PodPlay Blog**](https://podplay.app/blog) — this is a hyperlink to our live blog where we publish articles on how to best run a sports club with reservation software
  * [**Release Notes**](https://docs.podplay.app/support-and-troubleshooting/dashboard-support/changelog) — the general release notes updated weekly (unless you're in Alpha or Beta)


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.podplay.app/support-and-troubleshooting/dashboard-support.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.