> For the complete documentation index, see [llms.txt](https://docs.podplay.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podplay.app/support-and-troubleshooting/the-podplay-academy.md). # The PodPlay Academy ### What is PodPlay Academy? PodPlay Academy is an in-depth training program designed to help your club staff quickly learn and utilize the PodPlay system. Each course has multiple modules covering system functions and features, followed by a knowledge test to confirm participants are absorbing the material. ### What You'll Learn * **System Navigation** — Get comfortable with every feature of PodPlay, from Customer management to Reservation and Event tracking. * **Strategic Use** — Understand how to leverage PodPlay for better Customer experience, Member retention, and overall Club success. * **Troubleshooting** — Gain the skills to handle common issues and ensure smooth operations. ### A New Home PodPlay Academy has moved from Udemy to a new platform. All courses are now hosted on Thinkific. [Log in here](https://podplayacademy.thinkific.com/)! New lessons are regularly added and more are coming soon. {% hint style="info" %} The Academy site and courses are private. Visiting the link above without having enrolled will show a page with no courses listed. This is expected behavior. {% endhint %} #### New to PodPlay Academy If you or your staff have not previously taken Academy courses, you have not yet been enrolled. To get access, reach out to the Customer Success team and we will send you a unique course link. Once you have the link, use it to enroll in the course. #### Previously enrolled on Udemy If you or your staff have already completed Academy courses on Udemy, your enrollment has been migrated to Thinkific automatically. Your courses will be waiting for you under the same email address used on Udemy. ### Available Courses The Academy currently offers three courses: * Owner's Playbook * Managers and Staff Management * Coach Management To enroll, contact the Customer Success team at . --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.podplay.app/support-and-troubleshooting/the-podplay-academy.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.