> For the complete documentation index, see [llms.txt](https://docs.podplay.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podplay.app/support-and-troubleshooting/the-podplay-academy.md).

# The PodPlay Academy

### Overview

The PodPlay Academy is an in-depth training program designed to help your club staff quickly learn and utilize the PodPlay system. Each course has multiple lessons covering system functions and features, followed by a knowledge test to confirm participants are absorbing the material.

### What You'll Learn

* **System Navigation** — Get comfortable with every feature of PodPlay, from Customer management to Reservation and Event tracking.
* **Strategic Use** — Understand how to leverage PodPlay for better Customer experience, Member retention, and overall Club success.
* **Troubleshooting** — Gain the skills to handle common issues and ensure smooth operations.

### How to Start

All of the courses are [hosted online](https://podplayacademy.thinkific.com/) and can be taken from anywhere! New lessons are regularly added and more are coming soon.

{% hint style="info" %}
**The Academy site and courses are private**. Visiting the link above without having enrolled will show a page with no courses listed. This is expected behavior. If you or your staff have not previously taken Academy courses, you have not yet been enrolled.
{% endhint %}

To enroll and access each course, click on the **`[?]`** button in the bottom left of the Dashboard. A small window will appear.

<figure><img src="https://29730733-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvxoNuJiMibWwb1kotX38%2Fuploads%2FqYzwjLmjTtNMitHPDoRG%2FScreenshot%202026-08-07%20at%2014.00.35.png?alt=media&amp;token=50e35c93-2756-4851-a186-e0701cfc6544" alt=""><figcaption></figcaption></figure>

Select one of the courses and begin!

### Available Courses

The Academy currently offers three courses:

* **Managers and Staff** — must-know day-to-day operating knowledge for all Club employees
  * *Every employee and staff member, including Owners and GMs, should take this course*
* **Coach Management** — all about Coaching inside the system
  * *Any individual who wants to be a Coach must take this course if they're to be successful*
* **Owner's Playbook** — high-level admin pages, more to come on this in the near future
  * *Owners and GMs who wants to learn about high level settings should take this course*


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